Contact Us
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Send Us a Message
Contact Information
Phone
+91 8100514661
Monday – Friday, 10am – 10pm IST
info@jmktechnologies.co.in
Office
JMK Technologies
West Bengal, India 700028
Frequently Asked Questions
How quickly can I expect a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line.
Do you offer technical support by phone?
Yes, we offer technical support by phone for our higher-tier plan customers. All customers can access email and chat support.
I'm interested in a custom solution. Who should I contact?
For custom enterprise solutions, please email our sales team at info@jmktechnologies.co.in or fill out the contact form on this page.
Do you offer onboarding assistance?
Yes, we provide onboarding assistance for all new customers. Enterprise plan customers receive personalized onboarding sessions with a dedicated account manager.
What payment methods do you accept?
We accept multiple payment methods including Credit Cards, Debit Cards, UPI, PayPal, Bitcoin, and USDT (Tether). This ensures flexibility for customers worldwide.
Can I change or upgrade my subscription later?
Yes, you can upgrade or downgrade your subscription plan anytime from your account dashboard. Upgrades are applied instantly, and any changes will be reflected in your billing cycle.
Do you offer refunds?
No, as stated in our Refund Policy, we follow a strict No Refund Policy. Please review all features and plans carefully before making a purchase.
What can I use ZeroHop MTA for?
ZeroHop MTA is designed for businesses that need their own dedicated sending infrastructure - direct-to-MX delivery, automated DKIM/SPF/DMARC setup, and real-time bounce tracking, all controlled from your own dashboard. Please ensure compliance with our Anti-Spam Policy and all applicable laws.
Is my data secure with ZeroHop?
Yes. We use secure connections (SSL/TLS) for all transactions and data handling. We also comply with international data privacy standards to ensure your information remains safe and confidential.